ZORRO Series Z1e

15″ POS Terminal

Intel® CPU Elkhart Lake J6412, Tiger Lake Corem i3, i5
15″Industrial-grade LCD with PCT
Folding Base Design

Affordable Performance, Exceptional Value15inch Robust Economic Windows POS Solution with Aluminum Die-casting Foldable Base

Intel® CPU Elkhart Lake J6412, Tiger Lake Corem i3, i5
Aluminum die-casting foldable base design
Spill and dust resistant
VESA mount
Modular options: 2nd Display MSR (Combo), NFC,VFD, Fingerprint readere VGA power setting via BlOs for 2nd display

Model Number		Z1e
CPU Support		Intel Elkhart Lake J6412 2.0GHz (Up to 2.6GHz, 1.5MB Cache), FAN-free	Intel Core I3 1115G4 3.0GHz (Up to 4.1GHz), FAN	Intel Core I5 1135G7 2.4GHz (Up to 4.2GHz), FAN
System Memory		1x DDR4, SO-DIMM, 8GB (Max. 32GB)	1 x DDR4, SO-DIMM, 4GB (Max. 32GB)
Storage	SATA	N/A
	mSATA/M.2	1 x M.2 2242 SSD 128GB (64G/256G Optional )	1x mSATA SSD 128G (64G/256G Optional )
LCD	Size	15" TFT LCD Panel
	Brightness	220 ~ 350 cd/m2 (Typ.)
	Resolution	1024 x 768
Touch Screen		True-Flat Projected Capacitive Touch
Tilt Angle		0 ~ 120 Degree
External I/O Port	USB	4 x USB 3.0 + 2 x USB 2.0 Ports
	Serial port	2 x Serial port (RJ50);
	VGA	N/A	1 x VGA
	HDMI	1 x HDMI	2 x HDMI
	Cash Drawer Port	1xRJ11	N/A
	LAN	1 x LAN (10/100/1000Mb)
	Audio	N/A	1 x Mic-In/Speaker-out (Combo Jack)
	DC-In	1xDC IN /4PIN	1 x DC In
	DC-Out	1 x DC-Out(12V HDMI Power)
	Power Switch	1 x Power Switch
Speaker		2 x 2W Speaker (Optional)
Power		External Power Adapter, 12V-5A/60W
EMC Safety		CE, ROHS
Environment	Operating Temperature	0°C ~ 35°C
	Storage Temperature	-15°C ~ 60°C
	Operating Humidity	20% - 85% RH Non Condensing
	Storage Humidity	20% - 85% RH Non Condensing
OS Support		Windows11/10
Dimension (W x D x H)		360mm X 250mm X 320mm
Weight (N.W./G.W.)		4.5Kg / 6.0Kg
Wall Mount		VESA 100 x 100mm
Optional	WiFi	WiFi2.4-5G/BT4.2	mPCI-E WiFi/BT
	RFID	RD04 Support ISO/IEC 14443A/MIFARE & 14443B, FeliCa, ISO/IEC 18092, ECMA 340 NFCIP-1 Peer-to-Peer
	MSR (USB)	MSR + iButton (Combo) or MSR + RFID (Combo), USB(VCOM Optional) , 1/2 /3 Track, ISO7810, 7811-1/2/3/4/5, IBM, AAMVA, JIS-2 Standard
	Scanner	DY3090(USB, 1D, 2D, Reading Precision: ≥3mil, Dimension: 21.4mm X 10.8 X 15.2mm)
	Customer Display	VFD Display, USB (VCOM), 2x20 Characters
	2nd Display	HDMI, 11.6" (1366*768)	VGA, 9.7" (1024768) VGA, 11.6" (1366768) VGA, 12.1" (1280*800)

1. The indicator in the lower right corner of the screen is not on, why?

Check whether the indicator of the power adapter is on;
If the indicator is faulty, check whether the external AC power socket has power;
Check whether the DC-INplug of the I/O panel falls off;
Replace the power adapter with the same voltage and wattage to test;
The motherboard or internal circuit of the machine is faulty , please contact the local service provider for repairs.

2. The indicator in the lower right corner of the main screen is on, but there is no image when you press the power button. Why?

Note whether there is a "di-di-di" alarm when booting. If there is, please turn to a professional to reinstall the memory or replace the memory to test;
If there is no any alarm sound, check whether the power button is damaged. The test can be carried out by short circuiting the power pins on the motherboard.
The motherboard or its internal circuit is faulty, please contact the local service provider for repairs.

3. The machine is completely unresponsive to touch input, why?

After logging into the system, check Control Panel- to see whether there is a Tablet Setting option under Hardware and Sound. If you can find the tablet touch option, open it and test the touch screen by following the steps afterwards, and then calibrate the touch screen with the 4 corners;
If the problem cannot be solved with the steps above, replace the touch controller or touch panel by reference to the disassembly and installation guide and it should be solved.

3. There is no display of the secondary screen with the VGA cable from Elanda, why?

The 9^thPIN on the VGA of configuration 1 can output 12V power for a display. After connecting to a display device, go to the motherboard BIOS, Advanced--Display Configuration-- VGA Power Out, set it to Enabled, save and exit to check.
If the display still shows no image after step A, first go back to BIOS settings to set the VGA Power Out to Disabled, connect it to astandard VGA monitor to test. If the it still fails after switching to another VGA monitor, the VGA port on the motherboard is faulty, and you can contact the local service provider for repairs.
For the 2^nddisplay with VGA of other configurations, or the 2^ndHDMI display with separate 12V DC out, if there is no content on the display, please use another 12V power adapter to connect to it and then check.

5. It is black screen and there is nothing on the display.

Check if the indicator light of power adapter is on;.
If the indicator light is not on, check if there is power in the external AC power outlet;
Check if the DC-IN plug in the machine IO port is off;
Replace the power adapter with the same voltage and power to check;
Unplug the power adapter, wait about 1 minute, plug in the power supply and then power on the machine.
If it still fails, it is failure of the motherboard or internal wiring, and please contact your local service provider for repair.

ZORRO Series Z1e

Let’s Build The Future With Elanda

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